21LB YouQ Tessa Lifelike Transsexual Love Doll Torso with Realistic Dildo Breasts and Anal Sex for Men Women Couple Unisex Masturbation [EU Only]

Shipping & Delivery

We offer free & discreet worldwide shipping. Our goal is to ensure that the items are delivered to our customers as quickly as possible. However, due to import laws, we do not ship to the following destinations: Islamic countries, India, Indonesia, Africa, Mexico, or Brazil.

Processing & Delivery Times
USA/EU/CA In-Stock Sex Doll Torsos: 24 Hours processing time , 3-5 Business Days Shipping Time.

Non-Stock Sex Doll Torsos/Sex Toys/Masturbator: 3-5 Days Processing time , 10-15 Business Days Shipping Time (Depends on your location). This is an approximate time.

For non-stock torsos or sex toys, they will be produced and shipped directly from our China factory.

Exceptions may apply to silicone dolls and robot dolls. Other exceptions may extend this time frame (like a Chinese holiday, snowstorm, rainstorm, COVID-19, etc.)

Note:
US Warehouse: ship to USA (Please don’t place the order from US warehouse if you’re not in the USA)
EU Warehouse: ship to EU countries (Please don’t place the order from EU warehouse if you’re not in an EU country)
UK Warehouse: ship to UK (Please don’t place the order from this warehouse if you’re not in the UK)
China Warehouse: ship to USA & EU & UK & CA & AU & JP

EU Countries: Germany, France, Italy, Austria, Netherlands, Spain, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.

Best Price Guarantee
We promise: If you buy on Poptorso and then find exact same sex torso with a better price from a competitor within 48 hours, we’ll cover 100% of the difference!

Payment Method
PayPal
PayPal Express Visa & MasterCard
Credit Card & Debit Card

Discreet Packaging – 100% Secure and private
All sex toys ship free from UPS/USPS/Fedex/DHL. Free shipping worldwide!

Your privacy is the most important thing to us. The packaging we use for sex dolls is completely discreet — it will show up in a plain brown box with no labels, logo, or markings.

If you have any problem with your order, please send an email to service@poptorso.com.

Check and Accept Your Package
We are committed to providing our customers with high-quality products. Every order is thoroughly inspected, tested, and photographed before leaving the factory.

You must inspect every item to check if there is any damage upon arrival of the package. If the package box has been corrupted when you see it, take a photo or video to file a claim with the shipping carrier. It is recommended that you open each unit and examine it, even if the cartons look fine from outside. If any defect or damage is found, please do not use it and send us pictures or videos within 24 hours. Sometimes we also need your help to file a claim with the shipping carrier if the product is damaged while shipping.

Tracking Number
We will send you a tracking number to your email after the package has been shipped. Please keep an eye on your order tracking in case something goes wrong with it before it is delivered(eg, suspending tracking, missing item, etc.) till it is delivered.

Track your order through the link below:
https://www.17track.net/en

In order to solve your customs clearance troubles, we chartered a plane to send your package to the United States. Please note that no tracking information will be updated until customs clearance is complete. It will take around 5-8 working days to arrive in your country and clear customs. Please wait patiently.

After completing customs clearance for your package, we will hand over your package to FedEx and they will deliver it to you. Also, FedEx will update the tracking information for your package. Please keep a close eye on your package tracking in case something goes wrong (e.g., suspension of tracking, lost items, etc.) until it is delivered.

With providing the most effective solution as our goal, if you have any problems, please email us at service@poptorso.com.

At Poptorso, we strive to promote a lifelike sexual experience and facilitate a joyful purchase process for all our fans. All torso sex dolls sold by Poptorso are made of high-end TPE or silicone materials, designed and produced by official factories, and are 100% original and authentic. We take product quality extremely seriously, every doll is thoroughly inspected before leaving our factory. 

Any item designed to come into contact with any body part or liquid is non-returnable and not for resale. This is for the health, safety and peace of mind of our customers. Once these items leave our warehouse, they are considered used and therefore cannot be returned.

With limited exceptions, we do not offer prepaid return labels; you are responsible for the shipping costs of your return.

Returns and Refunds

Upon initial receipt of the doll, if there appears to be a defect or damage, please do not use it and please contact us immediately by sending your order ID, product pictures or video to our customer service representative Karina ( service@poptorso.com ) within 24 hours and we will find the best solution for you ASAP. The following policy outlines the terms and conditions for refunds and returning products. Feel free to contact us, if you encounter any issues while shopping at Poptorso.

Customer Service Time:
Business days: 24 hours response
Weekends and holidays: 48 hours response

We do not offer refunds or returns for any reason other than the product arriving damaged.

Items must be returned within 30 days of delivery date. Our policies are valid for 30 days. Unfortunately, if 30 days have passed since your purchase, we are unable to provide you with a return or exchange. You must contact us at service@poptorso.com to let us know about the issue. When sending information about a defect via email, please have the following information ready: your order number, your name, and the nature of the defect. Please return the item in its original packaging to the address we provide you within 7 days of issuance of the RMA. Returns without original packaging will not be accepted, so please retain all packaging within the 30 day return period. Any items returned must contain all original parts and packaging, batteries (if applicable), cords, controllers, blank warranty cards, instructions, etc. If you have additional questions or issues, please contact us at service@poptorso.com.

Warm reminder: The product does not support returns or exchanges without reason!
Item must be unworn and have original tags attached.
We are not responsible for any return packages that may be lost or stolen in transit.
When sending your return, please retain your proof of postage and/or return tracking number.
Returns will be processed within 5-7 business days after your item is delivered to us.
Damaged, defective or incorrect items must be reported within 7 days of delivery.
30 days return, one year warranty
Customers can contact us within 30 days of receiving the item. If you receive a defective or damaged item, the wrong size, or the wrong product, please contact us immediately at service@poptorso.com.

How to reach us

Contact us and describe the problem in detail, including the reason for the return, as well as your order number and SKU product number. For items that are defective, incorrect, or not as described, please send us a clear picture or video of the problem.

Our solution:

1. Responsibilities of POPTORSO:

If our company is responsible for the issue, we will allow the item to be returned to our warehouse for a refund or exchange.

Once the item is received, we will refund the full price of the original product and shipping charges or resend a replacement free of charge at our expense. Use this solution only if Poptorso.com is responsible for shipping the wrong item.

2. Customer Responsibilities

Incorrect order (item size) or unwanted items, within 7 days of receipt of goods.

We can also allow returns if the customer wants to return the item for their own reasons. In this case, the customer will be responsible for the following two parts:

Shipping costs both ways (to and from our warehouse)
20% of the total order value. (Platform payment transaction fees, labor commissions and service fees)
Customers need to provide us with the shipping tracking number and proof of payment, and we will arrange a refund immediately upon receipt of these.

Satisfaction guaranteed
Your satisfaction is our top priority!

If you are not satisfied with your order, please contact us within 30 days of receiving the product to request a return. Our customer service team will provide you with an RMA form and our return address. All return shipping costs are at the customer's expense.

Additional Notes About Warranty
All returns must first be approved by our customer service team; if approved, you will be issued an RMA form. Returns without an RMA form will not be accepted.

All returned items must be in new condition, unused, unworn, with all original tags and their original packaging.

If the customer requests a refund, we will refund the original product cost upon receipt of the returned item. All shipping charges and original shipping charges for returns are non-refundable.

We do not accept returns on any discounted items unless the customer received the wrong item or the item is defective.

Compensation time frame
For returned items or exchange items, we will allow 3-6 business days after we receive your item to process resolution.

Please contact our Contact Us for further assistance. We will do our best to assist you and respond to all messages within 48 hours.

If you have any questions, please contact us at (+1)2512615384 or service@poptorso.com for assistance.

US Warehouse Return Address:

Address I: 2125 Gateway Blvd, Hebron Kentucky 41048 US

Address 2: 18501 Arenth Ave, City of Industry California 91748 US

Note: Different brands of sex dolls have different return addresses. If you cannot confirm the specific warehouse return address of the sex doll torso, please contact our customer service team at service@poptorso.com for confirmation!

What are sex doll torsos?

The sex doll torso is a lightweight, lifelike sex doll, made from safe medical grade TPE or silicone materials and weighing between 0-30kg. Featuring realistic genitals and breasts, and additional sex doll heads for added realism, it's perfect for experiencing vaginal, anal, breast, and oral sex, with textured internal passages realistically stimulating the penis. Let you enjoy the ultimate pleasure every day.

In addition, you also can experience a brand new kind of pleasure with the Male Sex Doll Torso in POPTORSO. These Male Torso Sex Dolls feature a lifelike dildo, its realistic shape and size penetrate the anal and fill it with intense stimulation that can be further enhanced with the motion of the body rocking. Enjoy a whole new level of self-pleasure with these unique female masturbation torso sex dolls.

Is Poptorso.com legit? Is POPTORSO a scam or legit?

Yes. POPTORSO is an online shop for legit high-quality sex doll torsos and not a scam. In this regard, POPTORSO promises that all sex doll torsos are authentic. Since 2019, POPTORSO has established partnerships with many of the most well-known doll brands and become their main certified distributors, such as Tantaly, Yeloly, Qita, Irontech, Sanhui, etc.

When you buy Sex doll torsos of all brands in our store, you will also receive a card with a security code. You can verify the authenticity by entering the verification code on the official website of the corresponding brand. We are not only an online reality doll torsos store, but also a top sex doll torsos manufacturer.

Since 2015, we have been in the sex doll industry for more than 8 years. To ensure fast shipment to customers, we have seven warehouses overseas. We are confident in fulfilling our commitment to you. We are committed to building long-term relationships with our customers, not just quick sales. Our online store is also registered and verified with WordPress. We offer secure payment options and SSL encryption on our website. We avoid fraud and ensure your privacy.

How to clean a sex doll torso?

Sex doll torso in general can be pretty burdensome to clean. The absence of removable inner sleeves, as well as the fact they are made from porous TPE, makes clean torso sex dolls particularly tricky. Firstly, flush warm water and sex toy cleaner into the orifices to remove any leftover lubricant and bacteria. To fully dry we recommend using a moisture remover such as an absorbent stick to fully remove any liquid. Finally, give the rest of the doll a thorough rub down with an antibacterial cloth. Always refer to the manufacturer's instructions to be safe.

Porous materials

Soft plastic, hard plastic, jelly, rubber, and Cyberskin are all porous materials, meaning that small particles and bacteria can penetrate the surface. This makes it impossible to completely clean these types of materials.

Therefore, it is recommended that you use a condom with these types of sex doll torsos, especially if you are sharing them. Clean these torso sex dolls with mild soapy water and dry them gently with a towel. These materials are more easily damaged, so be sure to be gentle and make sure your dolls are completely dry before storing them.

Non-propous materials

Silicone, glass, stainless steel, and some hard plastics can all be washed using a mild soap (like you would use on your body) and warm water. Just be careful if your sex doll torso contains electrical parts.

Silicone and stainless steel sex doll torsos without any electrical parts can also be boiled for sterilization.

The torso sex dolls with electrical components

If your sex doll torso contains electrical components, be extra careful when cleaning them, and always check the instructions provided with the sex doll torso. You can use a gentle cloth and soap to wipe or sex toy cleaner or cleaning wipe to down your toy, making sure that no water comes into contact with the electrical parts.